03 5558 6000
timboon@swarh.vic.gov.au
21 Hospital Road
Timboon VIC 3268
Acute & Aged Services
Open 24/7
Patients, family and friends
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Parking
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Admission to Hospital
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Attending Appointments
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Privacy and Your Rights
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My Health Record
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Visiting & Screening
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Leaving Hospital
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Payment Options
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For Patients
How do I stay safe from infection while I am a patient in hospital?
Hand hygiene is the most important way to prevent infections in hospital. You can clean your hands by using the alcohol-based hand rub, or washing your hands with soap and water.
All health care workers (for example, your doctor, nurse and physiotherapist) should clean their hands regularly. This is especially important before and after they provide care to you, and immediately before and after they perform procedures involving tubes, lines or dressings on you.
Does the hospital have internet access?
You can access limited free Wifi.
How can my family call me instead of using my personal phone?
As a patient at our hospital, you will have access to a bedside phone. Your family or close friends can contact you by calling the ward or through the main hospital number 5558 6000
Can I get the paper in the morning?
Our volunteers deliver the paper to the ward in the mornings. Please ask your ward staff if you would like to read the paper each day.
Is there any way I can have privacy if I’m in a ward?
You may be in a shared room. There are privacy curtains that go around your bed and bedside area. You will have access to a shared bathroom with a lockable door.
How do I stay safe from infection while I am a patient in hospital?
Yes. Please speak with the ward staff or treating medical team to arrange.
Can I use my mobile phone while staying or visiting TDHS?
Yes
Where can I go for a cigarette?
Smoking is not permitted on Ballarat Health Services property. Patients can access nicotine replacement therapy and support to QUIT smoking.
Who can visit me?
Family and friends are encouraged to visit patients. Visiting hours and rest periods vary from each ward to check the visiting time.
For Visitors
Where can I go for help/directions?
At the front entrance to the TDHS we have a team of friendly staff who can assist with directions.
Where can my family/visitors get something to eat at the hospital?
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What do visitors need to do to keep me safe from infection?
Visitors should always clean their hands before coming in to visit you, and when they leave. It is important for visitors to stay away from the hospital if they are unwell. This is necessary to protect you and other patients in the hospital, especially those with poor immune systems.