Patient and visitor information

Whether you are coming into our healthcare service for day surgery, overnight or for a few days, we understand that it can be a stressful time. The below information may answer some of your questions.

When you are assessed by your medical team and ready to be discharged from our healthcare service, the discharge process will be explained to you, including follow up services involved, but the below information may answer some initial questions you would have.

TDHS welcomes visitors as we know they are an important part of the recovery process. Visiting hours are open and are only restricted by the consumer’s personal choice or varying state of health. Any need to restrict visitors is first discussed with the consumers and their family.

Find information on how to access Timboon and District Healthcare Service, including directions, site access and parking arrangements for patients, visitors and staff.

Discover our current fees and charges for the services we provide. This information is designed to help you understand the costs associated with your care and the payment options available.

As a fully accredited service TDHS ensures that consumers, family members, clinicians, staff members, volunteers and carers have access to The Australian Charter of Healthcare Rights in Victoria.

Our commitment to compliance and continuous improvement helps ensure patients, residents, clients and visitors can have confidence in the care and services we provide.

Our policies and procedures support the delivery of care that is safe, respectful, inclusive and responsive to the needs of our community.