At Timboon and District Healthcare Service, we aim to increase general community health and wellbeing, and ensure a high quality of life for all residents. For some, like the ageing and people living with disabilities, an extra level of care is required. We’re proud to offer dedicated Commonwealth Home Support Program services throughout the Timboon and district area. Please contact us for more information, or if you would like to volunteer.
The Home and Community Care (HACC) service now only applies to people under the age of 65 years or 50 years for Indigenous Australians.
Assessment and case management
New clients need to go through the ‘My Aged Care’ portal to be referred to the Regional Assessment Service (RAS). Timboon and District Healthcare Service’s Continuum of Care Coordinator can help with this process. Please phone 5558 6033 for assistance.
When we receive a referral for you, our staff will contact you within three working days to arrange an appointment to discuss your requirements. Referral information will be helpful to our staff when assessing your needs for CHSP services.
The assessment process is comprehensive and will take up about one hour of your time. You are welcome to have other parties present during the meeting but it is important you are aware some questions are of a personal nature and might be sensitive.
Once you have been accepted as a client of the CHSP service, our staff will provide ongoing communications to ensure the services we deliver continue to meet your changing needs.
Meals on Wheels is available to any person unable to cope with cooking duties, in order to maintain an adequate diet. Meals can be provided for a few days, a few weeks, or indefinitely to meet an individual’s needs. The cost of the meal is kept as low as possible, and reviewed annually.
Meals are delivered hot between 11.30am and 1.00pm to those living in town and you must be home to receive your meal unless alternative arrangements have been made. Meals will not be left if no contact is made, and meals cannot be left in eskies or other containers due to food safety regulations.
Cobden volunteers are able to provide meals seven days a week. However, Timboon is only able to provide meals Monday to Friday. Frozen meals can be delivered to cover a weekend shortfall.
Clients living outside the town boundaries can receive a weeks’ or a few days’ supply of frozen meals by arrangement with other services such as district nursing if they are visiting the home, or via the Community Care worker. Alternatively, a friend or relative may collect and deliver meals to an isolated client.
The meal consists of:
- main course
- fruit or fruit juice.
The menu is varied over four weeks, on a rotating basis. If the client is receiving frozen meals, instructions on the storage, thawing and heating methods will be provided.
To apply for meals, contact the Assessment Officer on (03) 5558 6033.
A friend or relative may apply on your behalf, or your doctor, hospital or district nurse may refer you. Special diets such as diabetic, weight reduction, low-fat or low-cholesterol are catered for. If required, more than one family member in a household can have meals delivered.
The volunteers who deliver the meals are happy to pass on any suggestions you would like to make about the service. Any changes or cancellations to your meals must be made by contacting:
- the Assessment Officer on (03) 5558 6033
- Timboon Kitchen on (03) 55586027
- Cobden Kitchen on (03) 55953122.
Community Care Workers will assist you with a variety of tasks which you may have difficulty in managing. The aim of this service is to maintain your independence while living in the comfort and security of your own home. These may include cleaning of:
- all floor surfaces used daily, with a squeeze mop or vacuum
- shower, bath and toilet
- stove, fridge and cook top
- benches, cupboards and some dusting
- changing of bed linen and making beds
- limited ironing and some washing.
Other occasional tasks which can be performed include:
- cleaning Venetian blinds
- internal windows (safety height only)
- door frames and woodwork
- cleaning out fridge and freezer
- cleaning inside cupboards
- other spring cleaning tasks as needed.
Home maintenance is available to frail aged and disabled residents. The service provides lawn mowing on a four- to six-weekly rotating basis, depending on seasonal variations.
Also provided is the ‘Handyman Service’, which attends to a broad range of minor repairs and modifications, both inside and outside the home, which do not require a tradesperson, such as:
- fitting disability aids including wheelchair ramps, and handrails in bathrooms and toilets after assessment by an occupational therapist
- minor carpentry
- mending or changing door locks
- fitting security door locks
- removal of rubbish.
Please note: this service is only available while the client is living in his or her own home. It is not intended to provide tasks for the purpose of beautification, but is aimed at attending to tasks that are for maintenance of client safety in and around the home.
Community care workers have been trained to assist people with their personal care tasks, including:
- showering, bathing, dressing and undressing, toileting
- grooming, hair care, shaving with an electric razor
- mobility tasks, both in and out of bed – transfer to chair, wheelchair or vehicle (only when no lifting required)
- eating and drinking assistance
- prescribed exercise or therapy programs and fitting of appliances such as splints or callipers (only after individual instruction)
- incontinence support
- prompting medication compliance.
Respite care is provided to families and carers with extra demands of caring for someone who has a disability, which may be intellectual, physical or sensory. Respite care is also provided for the terminally ill and for carers of family members with dementia.
Respite can be accessed either ‘in home’ or in a appropriate facility – ‘facility based’. The Assessment Officer will assist you with booking ‘facility based’ respite by referring you to the coordinator at Commonwealth Carer Respite and other independent facilities.
The time allocated for respite varies and is assessed on the basis of client need and resources available. Where TDHS is unable to fulfil your needs, the Assessment Officer is able to refer you to a number of other agencies.
Families needing a short break from their usual routine have found that respite care helps them manage their other commitments:
- attending personal appointments
- participating in leisure and recreational activities
- attending social functions.
Respite care is available weekdays, weekends, overnight and evenings. Advance booking notice is required, however every attempt will be made to provide care in a crisis.
The community transport service is designed to assist aged and disabled people to maintain their independence in the community by providing transport to necessary local business and medical appointments.
TDHS provides this service throughout the southern section of the Corangamite Shire for people who:
- cannot drive themselves or do not own a car
- have no partner, friend or relative who is able to drive them
- have no access or are unable to afford public transport.
To attend appointments, such as with a dietitian, dentist, podiatrist or physiotherapist, clients will be requested to use the service closest to them.
For travel to specialist appointments or hospital admissions, clients may be referred to the Red X for assistance.
Clients must be assessed for community transport to be eligible to use this service. To make enquiries please contact the Assessment Officer on (03) 5558 6033 or (03) 5558 6049.
It is necessary that two days notice be given for local trips and five days for longer trips. This is required to ensure suitable arrangements can be made where volunteer drivers are involved.
Payment is suggested by way of a donation to the volunteer driver. The driver will then return the donation to TDHS where it will be used to extend the service provided to clients.
Planned activity groups
The planned activity groups at Timboon and Cobden assist in maintaining an individual’s ability to live at home and in the community by providing a planned program of activities directed at enhancing the skills required for daily living and providing physical, intellectual, emotional and social stimulation. The groups also provide opportunities for social interaction as well as respite support for carers.
Referrals to attend the group will be accepted from:
- health professionals
Prior to admission to the planned activity group, each client will be assessed in their own home by the HACC Assessment Officer. A further Lifestyle Assessment will be conducted by the coordinator upon commencement at the program.
Examples of activities include:
- sing-a-longs, entertainment, musicals, dances, plays and films
- gentle chair-based exercise to music
- card games
- word stimulations games and quizzes
- interaction with other planned activity groups
- board games
- bingo and music bingo
- group discussion and reminiscing
- education sessions with guest speakers
- outings and full-day trips
- BBQs and picnics
- interaction with local schools.
The centre operating times are:
Tuesday and Wednesday, between 10.00am and 3.00pm.
Thursday and Friday (Carer Respite Day), between 10.00am and 3.00pm.
** These programs are supported by funding from the Commonwealth and Victorian Governments under the HACC program.